• Customer Score: 5.0
• Total Reviews: 11
• Score Callout: 'Limited Data' (less than 20 reviews)
• Local Percentile: 0%
• Local Sample Size: 0
• National Percentile: 100%
• Using: National percentile only (no local data)
• Average Rating (displayed): 5.0
• Weighted Score (for logic): 5
• Total Reviews: 11
• Rating Callout: 'limited' (less than 20 reviews)
• Recency Score: 0.67
• Reviews Past 6 Months: 1
• Weeks Since Last Review: 12
• Median Review Age: 38 months
• Recency Callout: 'Limited' (< 3 reviews in past 6 months)
• Total Reviews: 11
• Total Complaints: 0
• Complaint Rate: 0%
• Complaints Past 6 Months: 0
• Callout: 'Insufficient data' (≤ 20 reviews)
• Reviews Past 6 Months: 1
• All-Time Rating: 5
• Past 6-Month Rating: 5
• Delta: 0
• Trend: 'Limited data' (1 review)
• Total Reviews: 11
• Weighted Review Score: 5
• Reviews Past 6 Months: 1
• Delta: 0
• Result: 'Insufficient data' (≤ 20 reviews)
CUSTOMER SCORE Flat Fee Redefined's Customer Score is 5.0 out of 5.0 (Limited Data), which is in the top 1% nationwide. OVERALL RATING Lifetime average rating is 5.0, based on 11 reviews. The total review count falls below our minimum reliability floor of 20 reviews, so the 5.0 average rating may not be a reliable service quality indicator (easily skewed by outliers). RECENCY We consider this review data very fresh. 1 review (9% of all reviews) was posted in the past 6 months. The median review age is well below our "freshness" threshold of 12 months. COMPLAINTS Complaint rate is very low; only a small share of reviews (1–2 star) are complaints, well within our comfort thresholds. TREND Flat Fee Redefined averaged 5 in the past 6 months, but across only 1 review — too few to reliably assess trends. INTERPRETATION There's insufficient verified data available to assess current service quality with confidence.
Flat Fee Redefined
Overall rating
| Customer score |
5.0 |
|---|---|
| Pricing |
4.8 |
| Services |
5.0 |
| Track record |
4.3 |
Flat Fee Redefined is a local discount real estate broker that’s active in and around Springfield, MO. It's based in Springfield, Missouri and has been in business for at least 5 years.
Highlights
- Perfect 5.0 average rating across 11 reviews.
- Fee is 38% lower than average among similar companies.
- Saves ~$9,494 on average compared to a traditional agent in same markets.
- Fee includes all expected services and support.
- Responds to 82% of reviews online, indicating company cares about customer satisfaction and reputation.
Where Flat Fee Redefined is available in Missouri
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Overall rating for Flat Fee Redefined
Our expert take:
We strongly recommend considering Flat Fee Redefined if you're looking for a full-service support discount real estate brokerage. It received excellent scores for customer satisfaction, pricing & savings, and services & support.
CUSTOMER SCORE Flat Fee Redefined's Customer Score is 5.0 out of 5.0 (Limited Data), which is in the top 1% nationwide. OVERALL RATING Lifetime average rating is 5.0, based on 11 reviews. The total review count falls below our minimum reliability floor of 20 reviews, so the 5.0 average rating may not be a reliable service quality indicator (easily skewed by outliers). RECENCY We consider this review data very fresh. 1 review (9% of all reviews) was posted in the past 6 months. The median review age is well below our "freshness" threshold of 12 months. COMPLAINTS Complaint rate is very low; only a small share of reviews (1–2 star) are complaints, well within our comfort thresholds. TREND Flat Fee Redefined averaged 5 in the past 6 months, but across only 1 review — too few to reliably assess trends. INTERPRETATION There's insufficient verified data available to assess current service quality with confidence.
Flat Fee Redefined has a 4.8 pricing and fees score. This reflects an exceptionally competitive price point and potential savings compared to similar discount brands.
| Fee Type | Tiered pricing |
| Listing fee (based on sale price) | <ul><li>$120K - $500K: $3,500</li><li>$500K - $1M: $5,000</li><li>$1M - $2M: $10,000</li></ul> |
| Sell and buy savings | None identified |
| Buyer rebate | None identified |
Flat Fee Redefined has a 5.0 services and support score, which is excellent relative to similar discount brokerages. It provides everything we expect from a full-service brokerage — including a dedicated agent, in-person representation, MLS syndication, and pricing assistance.
| Dedicated agent | |
| In-person representation | |
| MLS listing & syndication | |
| CMA & pricing strategy | |
| Professional photography | |
| Offers & negotiating assistance | |
| Paperwork & contract support | |
| Closing support | |
| House showing coordination | |
| Yard sign | |
| Lockbox for door | |
| Digital marketing | |
| Social media advertising | |
| Virtual tours | |
| Drone photography | |
| Digital floorplans | |
| Staging assistance | |
| Print marketing | |
| Open house hosting | |
| Buyer showing attendance |
Flat Fee Redefined has a strong 4.3 track record score. We were able to verify activity dating back at least 5 years, which is about 3 years less than the typical discount real estate broker. Flat Fee Redefined has had inconsistent online activity over its lifespan. This may be due to limited or missing data, but we recommend doing your own background research and approaching with caution.
Flat Fee Redefined vs. similar discount real estate brokerages
Customer reviews for Flat Fee Redefined
Rating summary
| Rating | Total reviews | |
|---|---|---|
| Overall | 5.0 | 11 |
| 5.0 | 9 | |
| Yelp | 5.0 | 2 |
Rating breakdown
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Methodology
Clever reviews and rates discount real estate brokers across the U.S. based on four key factors: customer experience, pricing, services, and track record.
Each company’s score reflects a combination of quantitative data (like review trends and pricing structure) and verified service information. We independently assess how well a company delivers value, support, and savings compared to other full-service brokerages in the same market.
Our scoring model weights each factor based on its importance:
- Customer Experience (35%) — Do past clients recommend the company? Are recent reviews positive and consistent?
- Pricing & Fees (30%) — How much does the service cost relative to other brokers? Are there rebates or discounts?
- Services & Support (20%) — Does the company offer the same level of service as a traditional agent? Any extras?
- Track Record (15%) — How long has the company been active, and how steady is their review activity over time?
We regularly update our data and rankings to reflect the most recent information, helping you find the best mix of support and savings for your needs.